FAQ - Frequently Asked Questions

About Roxen

What is Roxen Innovations?

Roxen Innovations is a Swedish company redefining electric water mobility. We design and build ultra-light, high-performance electric jet skis that combine speed, silence, and sustainability.

Where is Roxen Innovations based?

Roxen Innovations AB its office and production in Linköping & Stockholm, Sweden, with a growing dealer network across Europe.

Product & Performance

What is the Roxen PWC?

The Roxen is the world’s lightest full-size electric jet ski, powered by a 22 kW motor and a 5.5 kWh removable battery. It’s built for effortless fun and freedom on the water.

How much does the Roxen cost?

The Roxen PWC starts at €17,900 (excl. VAT and shipping). Pricing may vary by market and dealer.

How much is an extra battery?

Every ROXEN comes with a battery. If you would like to purchase an extra battery, it cost €5900 (excl. VAT and shipping). Pricing may vary by market and dealer.

What makes the Roxen unique?

The Roxen watercraft are up to four times lighter than any other jet ski on the market, thanks to advanced materials and battery innovation. The result is easier handling, longer range, and true zero-emission performance.

How fast does it go?

The Roxen reaches speeds of up to 30 knots (≈ 55 km/h), delivering instant electric acceleration and smooth control.

How long can I ride on one charge?

Depending on water conditions and riding style, you can expect 60–90 minutes of ride time or up to 30 km (≈ 20 nautical miles) per charge.

How long does charging take?

Charging takes 2–3 hours using a standard 230 V outlet. Fast-charging options are available through selected dealers.

Is the battery swappable?

Yes - Roxen’s battery is removable and swappable, allowing you to extend your ride with extra charged units.

How much does it weigh?

The hull weighs only 57 kg and the battery 33 kg, making it the lightest electric jet ski on the market. It’s easy to transport and launch without special equipment.

Use & Maintenance

Can I use the Roxen in saltwater?

Yes. Roxen watercraft are built with marine-grade materials for both saltwater and freshwater use. Rinse the craft with fresh water after saltwater rides.

What maintenance is required?

Electric watercraft need minimal maintenance - no oil changes or fuel system servicing. Simply rinse after use, clean the jet intake, and follow battery care instructions.

Is the Roxen safe to use?

Yes. Roxen includes smart safety features such as GPS tracking, geofencing, and over-the-air updates. Always wear a life jacket and follow local boating regulations.

Can I tow or ride with passengers?

For towing or multi-rider use, please refer to Roxen’s specific product guidelines.

What are the environmental benefits?

Roxen watercraft produce zero emissions, eliminate fuel spills, and drastically reduce noise — making them better for both the planet and your riding experience.

Buying & Dealers

Where can I buy one?

You can order directly from roxen.eu or through our authorized dealer network. Use our dealer locator to find your nearest partner.

Can I book a test ride?

Yes. Many dealers offer demo rides. Submit a test-ride request via our website to connect with your local dealer.

Do you offer financing or leasing?

Yes. Financing and leasing options are available in selected regions through Roxen’s dealer partners.

Pre-Orders

How does the Roxen pre-order work?

Placing a pre-order reserves your delivery position but is non-binding - it’s not a purchase commitment.

Do I have to pay in full when pre-ordering?

No. A €990 pre-order payment secures your priority delivery slot. This amount is credited toward your final purchase price if you proceed with purchase.

When does it become binding?

Your pre-order becomes binding only after Roxen confirms availability and you sign a purchase agreement.

Can I transfer or cancel my pre-order?

Yes. Pre-orders can be transferred with Roxen’s written approval or cancelled anytime for a full refund of your pre-order payment.

When will my Roxen be delivered?

Estimated delivery dates are shared once production is scheduled. Unless otherwise agreed, Roxen ships under EX Works (EXW) terms.

Warranty & Support

What warranty does Roxen offer?

All Roxen products include a 24-month warranty against defects in materials and workmanship.

A mandatory service check-up after 12 months by Roxen or an authorized partner is required to maintain warranty validity.

Community & Sustainability

Does Roxen have a rider community?

Yes! The Roxen Riders Community connects owners, dealers, and ambassadors through demo events, meet-ups, and annual gatherings in Europe and the U.S.

How does Roxen promote sustainability?

Roxen’s mission is to make water mobility emission-free. To the best of our ability we source materials locally in Sweden, delivering performance that’s good for both people and the planet.

Licensing & Legal

Do I need a license to ride the Roxen?

License requirements vary by country. Some regions require a PWC or boat license, while others do not. Always check your local maritime authority for details. Read more about licence here.

Where can I ride an electric jet ski?

You can ride Roxen watercraft in most areas where traditional jet skis are allowed — and often in more places, since electric models produce no emissions and minimal noise.

Contact & Support

Need more help?

📧 info@roxeninnovations.com

📍 Roxen Innovations AB — Gillbergagatan 39C, 582 73 Linköping, Sweden

📞 +46 (0)13 13 00 50

🌐 www.roxen.eu

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